At Kliker, we strive to provide a straightforward and customer-friendly cancellation process. Please take a moment to review our cancellation policy:
Order Cancellation:
Customers can cancel their orders within 24 hours of placement. After this period, the order may have entered the processing or shipping stage, and cancellation may not be feasible.
To initiate a cancellation, customers can log in to their kliker account, go to the order history, and select the cancellation option. Alternatively, contact our customer support for assistance.
Refund Process:
If the cancellation request is made within the stipulated time frame, a refund will be processed.
Refunds will be issued using the original payment method used during the purchase. Please note that the refund may take a few business days to reflect, depending on the policies of the payment provider.
Exceptions:
Personalized or customized items may not be eligible for cancellation if production has commenced.
Services, digital goods, and certain perishable items may have specific cancellation restrictions.
Cancellation After Shipping:
If the order has already been shipped, customers may need to initiate a return process upon receiving the items. Details about our return policy can be found in the dedicated "Returns and Refunds" section.
Shipping and handling charges incurred during the initial purchase may not be refundable after the order has been shipped.
Contact Us: If you have any questions or need assistance regarding the cancellation process, please reach out to our customer support team. We are here to ensure a positive shopping experience with kliker.
Kliker reserves the right to update or modify this cancellation policy at any time, and any changes will be reflected on our website. We encourage customers to review this policy periodically for updates.
Thank you for choosing kliker for your online shopping, and we appreciate your understanding of our cancellation policy.
Shipping Policy
Thank you for shopping with us! We want to ensure you have the best possible experience when purchasing from our store. Please read through our shipping policy for more information on how we process and deliver your orders.
1. Processing Time
Orders are typically processed within 3-4 business days from the time of purchase. Please note that orders placed on weekends or holidays will be processed the next business day. You will receive an email confirmation once your order has been processed and shipped.
2. Shipping Methods
We offer several shipping options to suit your needs, including:
Shipping fees are calculated at checkout based on your location and chosen shipping method.
3. Shipping Destinations
We currently ship to [List of Countries/Regions]. If you don’t see your location listed, please contact our customer support team, and we’ll do our best to accommodate you.
4. Shipping Costs
Shipping costs depend on the weight of your order, the destination, and the selected shipping method. You can view the shipping cost during checkout before finalizing your order.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your package through the shipping carrier’s website.
6. Delivery Times
While we strive to deliver orders within the stated timeframes, please note that delivery times may vary depending on your location, shipping method, and the carrier. Delays due to weather, holidays, or unforeseen circumstances may occur.
7. Missing or Damaged Packages
If your package is missing or damaged upon delivery, please contact us immediately at hello@kliker.in or +91-7448 31 7448. We will assist you in resolving the issue as quickly as possible.
8. International Shipping
For international orders, please note that import duties, taxes, and fees are not included in the shipping costs and are the responsibility of the customer. Customs clearance procedures can cause delays, which are beyond our control.
9. Change of Shipping Address
Please make sure your shipping address is correct at the time of purchase. If you need to change your shipping address after placing your order, please contact us within 24 hours to make any adjustments. Once your order has been shipped, we cannot alter the shipping address.
10. Undeliverable Packages
If your package is returned to us due to an incorrect or undeliverable address, we will contact you to arrange for reshipment. You may be responsible for additional shipping charges.
If you have any questions about this Privacy Policy, You can contact us:
Kliker India (OPC) Pvt Ltd
By email: hello@kliker.in
By visiting this page on our website: https://www.kliker.in/
By phone number: +91 8069640254
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